Customer Care Excellence
Confidentiality and System Security
LV88 is an emerging trusted online casino site in South East Asia that caters exclusively to millennials and youths alike. After identifying a growing need for a better, more intuitive and trustworthy online casino among youngsters, LV88 is fast becoming a popular online casino alternative for those who seek superior betting odds with fun and interactive games in sports, casino, slots and many more.
As part of the safe and fun LV88 experience, you will also be entitled to a wide variety of attractive promotions and bonuses with online casino providers that are the best in the market and the envy of all our competitors. From our special VIP Daily Interest program to top-performing providers like SBO, IBC, Asia Gaming, Sexy Baccarat, SA Gaming, Evolution Gaming, AllBet, CQ9, Joker, Pragmatic Play, Big Gaming, and Idn Poker. LV88 has plenty to offer! We hold true to our principle, "Your Happiness, Our Promise".
LV88 understands the gaming needs of youths today, and stays on-top of traditional casino platforms by constantly introducing new trends and technologies for your treat. We combine cutting-edge technology and a way to make big money to deliver an thrilling experience like no other, while making you an active participant in all that LV88 does.
LV88’s focus on a safe and secure online casino experience and the integrity of our products are our primary drivers. Our world-class end-to-end encryption ensures that your sensitive information is protected from unauthorized use and exploitation, providing unparalleled privacy and performance. We invest heavily to ensure that your gaming experience is fun, safe and secure.
On top of that, our LV88 24/7 customer service team is ready to provide you with instant online support, should you have any queries. Our team is well-trained and is happy to resolve any issues in the most efficient, professional, and effective manner possible.
We are fully licensed by the Philippine Amusement and Gaming Corporation (PAGCOR) and the Malta Gaming Authority as a legal online casino site for Asia and beyond.
To provide millennials and young players with a site that is quick-serving, simple, straightforward, fair and transparent with the latest cutting-edge technology available to bring an online casino to life. We exist to only make online gambling more accessible and seamless, without the complexities that exist within traditional casino establishments.
Whether you choose to bet and play with us via smartphones or laptops and computers, we at LV88 will promise you an exciting time with a guaranteed 100% reliability on all our games and betting avenues. So whether you are winning at home or winning on-the-go, LV88 has you covered!
To be the no.1 online casino choice for all millennials and youths in Asia and worldwide.
We encourage responsible gaming to ensure that all players have fun when betting at LV88. Here, we allow our players to define their own limits of responsible gaming, and then we will help with management tools that let you set and control your own limits. Gambling is a type of entertainment and must never put a burden on your life either emotionally or financially. Lending money to bet, spending above your budget or using money allocated for other purposes is not unwise but can cause many problems for you and your important ones. We want you to enjoy every game when betting at LV88, so bet responsibly and have fun. All our customer service crew are well-train to have awareness of problem gambling issues
Avoid Gambling Problem
LV88 strives to offer a channel of entertainment to our players in a positive way. In serving this purpose, we suggest all players determine their degree of gambling problem through the assessment below:
Do you stay away from work, school or college in order to gamble?
Do you gamble to escape from boredom or an unhappy life?
Do you feel depressed or even suicidal if you have a big loss in gambling?
Do you gamble until all your money is lost?
Do you gamble alone for long periods?
Have you ever lied, borrowed or stolen to cover up the amount of money that lost or get money to gamble?
Are you reluctant to spend gambling money on anything else?
Have you lost interest in your family, friends or hobbies?
After losing, do you feel you must try and win back your losses as soon as possible?
If the majority of the answers are 'yes', it may be a sign of gambling problem. We recommend that you:
Gamble as a form of leisure.
Avoid chasing losses
Gamble only within your means
Keep track of the time and amount of money spent
If you feel that you lost control of gambling and you wish to self-exclude from gambling, we offer a self-exclusion facility that allows players to close their account(s) for a minimum period of three months up to one year as requested.
Please Contact Customer Services via LV88 website who may advise you on some games options to control your playing.
Preventing under-age gambling
It is against the law for someone under the age of 18 to gamble. Moreover, to make sure that player under-age does not play on our gambling site, we require the Name, Address and Date of Birth upon signing up information that is declared by the player to be accurate and truthful. LV88 reserves the right to suspend a betting account and request proof of identity and age from the player to verify compliance with this policy. Customer accounts may be suspended, and funds withheld until satisfactory proof of age is provided. The legal gambling age varies across countries; hence we advise you to carry out local research before partaking in any form ofgambling.
In order to protect minors from accessing the site, we recommend that responsible players install Internet filtering software on their computers. There are a number of third-party applications available that parents or guardians can use to monitor or restrict the use of their computer's access to the Internet.
Net Nanny filtering software protects children from inappropriate web content www.netnanny.com
CYBERsitter filtering software allowing parents to add their own sites to block: www.cybersitter.com
Depositor / withdrawal beneficial name must be the same as the registered name as on our platform account, please refer to terms and conditions for further detail.
Deposit Payment Method
Average Transaction time
Deposit: 5 minutes Withdrawal: 10 minutes
Minimum Deposit Amount
MYR 30.00 / MYR 50000.00
Minimum/Maximum Withdrawal Amount
MYR 50.00 / MYR 30000.00
1. Depositor name must be the same as the registered name on your LV88 account.
2. All ePayment/Online Banking/ATM/CDM deposit must be claimed within 24 hours after depositing, unclaimed deposit within the aforementioned timeframe will be forfeited.
3. Your deposit is subjected to one (1) time rollover and or otherwise stated by LV88 that such rollover restriction is waived. You need to satisfy the one (1) time rollover requirement before you can request for a withdrawal. If the value of the deposit is not played through in full before a withdrawal is requested, and if you have claimed any bonuses during the promotion, where LV88 will deduct any bonuses that you claimed from the promotions, winnings, and LV88 may charge payment fees when processing your withdrawal request. If necessary, the value of the withdrawal amount will be reduced accordingly.
4. The system will reject your withdrawal request if the value of the deposit is not played and or satisfy on the rollover requirement before a withdrawal is requested.
5. Depositing into your account may incur charges from your bank, financial institution and or third-party payment provider. You agree to bear all the deposit transaction fee and or otherwise stated and informed by LV88 that such transaction fee is bear by LV88 when depositing into your account.
6. You should only deposit money into your betting account for the purpose of you to place bets on the website. LV88 will suspend or close your account if we reasonably consider or have reason to believe that you have violated any of LV88 Terms and Conditions and/or believe that you have any intention to act fraudulent on LV88 website or other alternative/given URLs. In such circumstances, we shall be entitled to forfeit or claim and/or debit any winnings, bonus promotion, rebates, rewards and transaction fees from your account.
7. If you have mistakenly credited or duplicated transaction where your deposit value increased due to the incorrect credit due to human error, technical and/or system error, LV88 without prejudice to use other remedies to claim and deduct the extra value credited into your account. Where you have already used the extra value or withdrawn from an account that does not belong to you, LV88 reserves the rights to claim from the debt owed by you to LV88.
1. Withdrawal can only be made in the name of and to the registered account holder.
2. Maximum withdrawals that can be made are three (3) times per day.
3. Where possible, all withdrawals request will be processed to the payment account from which the deposits were made unless otherwise stated and informed by LV88.
4. You need to login into your LV88 account and select ‘Withdrawal’ on the website. Withdrawal submission is subjected to your account having sufficient funds at the time of the reques
5. The requested withdrawal amount shall be debited from your account upon submission. Click on 'Cancel' under the withdrawal if you wish to cancel on your withdrawal request before LV88 processes your transaction. No withdrawal cancellation can be submitted thereafter from you, should the withdrawal transaction has been made and on the way to your bank account and/or your preferred mode.
6. LV88 reserves the right to cancel, claim and charge you for the relevant amounts incurred if we incur any chargeback.
7. LV88 may request identification and valid documents in performing due diligence with respect to withdrawal request.
8. Withdrawals can incur charges depending on your preferred choice or method. LV88 does not charge you any withdrawal fee. You should be advised to check from your own bank account if there are any handling fees being incurred.
9. Withdrawal for members who claim promotion /bonuses/rebates will take more than 30 minutes for tabulation and verification purposes.
Incorporate blockchain technology & Launching of Cryptocurrency deposit payment
Expanded to Thailand & Vietnam during Covid-19 pandemic
Gaming experiences of customers are guaranteed with the enhancing of existing website and a brand-new website interface
Expanded and has a good market in Singapore
Integrated Payment Gateway to ensure the convenience of clients to top up their credit in the games
Introduced a comprehensive VIP program which consists of a ranking system that will give rebates to the members of LV88
Achieved 100,000 active members and added games such as E-sport and Fishing after completing relevant research in gaming trends and other related fields
Introduced of referral plan & affiliate program where reward was used to persuade existing member to attract and referral new members’ joining
With the aim of becoming the leader of online casino platforms in Southeast Asia, LV88 online casino platform (Sport, Live Casino, Slot) was born and got a warm welcome after a certain period
The establishment of physical casino in Philippines. The founder is aware and foresight the importance of the digital system in future
LV88 is Asia’s leading online casino website. They have a wide variety of games that can satiate your appetite and thirst. The founder is a businessman from Taiwan. This brilliant concept was born when the founder had his first taste of the casino business in the Philippines during his first establishment of a physical casino. As the years go by, the founder noticed the digital trend that was taking the world by storm! This is when he decided that it is time to pivot into the Online Gambling space in Southeast Asia ahead of time. Thus, LV88 was born in the year 2012 in August!
Since then, the prediction of the founder has come to pass when the world is making their step toward the digital era. Thus, LV88 has been thriving due to its inception with unique and interactive games that provide the players with fun and secure experiences. In the beginning, The games available on LV88 are Sportbook, Live Casino games such as Baccarrat, BlackJack, and Slot Games. These games are carefully selected and maintained through research and development of casino games and trends. With different kinds of unique services, LV88 aspires to be none other than your go-to platform for online gambling and the leader of online casino platforms in Southeast Asia.
As time passed, customers who joined the games provided by LV88 developed from a few people to a large group of regular customers. In 2015, LV88 introduced its referral program and affiliate program. Under these programs, a continuous stream of clients has been entering.
The fact that the number of active members of LV88 surpassed 100,000 in 2016 is heartening. At the same time, LV88 has included E-sport and fishing as their new games. The existence of new games is due to the effort of LV88 in making research and following up the trend of gaming. In the following year, LV88 launched a full VIP program to reward their royalty members. There are five VIP rankings in this program. The higher the level of members in the ranking system, the higher the rebates are given to them. Of course, the relative bonus will be acquired according to the level of the member's birthday.
In 2018, payment gateway was integrated into the platform for ease in transactions. The payment gateway can make it simple for members to top up their accounts, as well as make payment processing faster and more secure. Within one year, LV88 expanded their business to Singapore in 2019. This is the first cross-border development but LV88 has performed admirably. Singaporeans are joining and immersed in LV88.
In the concern of the COVID-19 pandemic, LV88 keep modifying and improving the games to further enhance the gameplay experience of players with the intention to guarantee our customers’ experiences in enjoying the thrill of playing. With the global pandemic slowly becoming endemic, we have further improved our systems and come out with a brand-new website interface to ensure you receive the best gameplay that you have ever seen across the board.
LV88 is not only unaffected by the pandemic, yet, they are able to expand into two more nations in Southeast Asia which includes Thailand and Vietnam. From these expansions, LV88 wants to bring our wide range of services and fun entertainment systems to the world around us, so you can enjoy them to the fullest at the comfort of your own home.
In 2022, we incorporated blockchain technology into our technology. Through the utilization of blockchain technology, we have made our system more transparent and secure for everyone. Blockchain is the latest trend of new technology systems that allows for seamless and secure financial transactions. In the same year, LV88 also added Cryptocurrency as a new payment method, offering new payment options for cryptocurrencies users.
We here at LV88 preach and strongly uphold the words of simplicity, excitement and safety. We want our customers to come to us knowing that we have their best interest at heart. Aside from exciting experiences and unique games, we also provide secure and safe multi-payment methods for you to place your bets and payment.
While reading through this, we know that you must be wondering why have I not heard of this platform? Well, let us put your mind at ease for your final deliberation in playing on our platform. Expensive advertisements and publications will attract numerous unwanted attention, so deviating from that, we just want to focus on our core business which is to serve our customers to the best of our ability.
GAMES! EXCITEMENT! SECURITY! YOU! These are all the ingredients that we need to succeed and serve you. So come join us on our platform and be a friendly reminder to always gamble responsibly.Read less
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